FAQ

How do I create an account?

Create an account with Honcho Wholesale by going to honchowholesale.com > Account > Sign up.

 

Do I need a resale certificate and do I have to pay sales tax?

If you are an Illinois resident, you will need to provide a resale certificate or sales tax ID to avoid paying sales tax. If you are not a resident of the state of Illinois, you do not have to pay sales tax.

All customers should provide a Sales Tax ID or reseller certificate if applicable.

 

I am an Illinois resident, what is a "Resale Certificate or Sales Tax ID"?

You can register for a Sales Tax ID here: https://mytax.illinois.gov/_/#2 and you will get a "Certificate of Registration" which looks like this:

 

How long do shipments typically take?

You should expect to get your package within 3 business days for cases.

Pallets will arrive in 3-7 business days or less.

Truckloads can take from 5-7 days to organize an order and transportation.

 

What are typical shipping costs?

Cases sold by Honcho will typically cost $30 per case to ship. Some cases are $40 per box.

Freight shipments will typically cost $160-$240 per pallet. If there are long distance or other services required, shipping can cost around $350 at the highest.

Truckload shipment quotes will typically range from $500-$1200.

Call 1.800.915.8045 or email jasper@honchowholesale.com and we will get you the best shipping quote for your order.

 

Do I need a commercial facility for a pallet sized order?

Cases can be sent to both commercial and residential addresses.

We prefer to send our pallets to commercial facilities. If you have a loading dock, it makes it cheaper and easier. If you have a residential address, I can send the pallet to a nearby terminal for pickup. 

We can also send pallets to residential addresses. You can expect to pay $100 for a residential delivery service charge.

 

What quantities do you sell by?

We offer cases, pallets, and truckloads.

Call 1.800.915.8045 or email jasper@honchowholesale.com to ask about our large selection that we don't have listed on the site. We can pull products from nearly every large retailer.

 

What is an MSRP?

Manufacturers Suggested Retail Price. This is the original price recommended by manufacturers. Typically the price tag will state an MSRP. This does not correlate with market value.

 

What are your payment methods?

Our cases can be bought immediately by checking out with Credit Card when you add to cart and complete your order.

We can also process your payment with our credit card processor in person, over the phone, or manually when you receive an invoice by e-mail. 

Pallet and truckload orders can be processed via wire transfer ($20-$30 bank fee). Wire transfers through your bank are safe, fast, and cheap. 

 

Who is responsible for collecting payment?

The authorized representative to collect payments is Jasper Real.

Payments are to be made out to Honcho Wholesale (Smashlots LLC) via wire transfer. 

Payments collected by Credit Card will connect directly to Honcho Wholesale (Smashlots LLC). If you are invoiced by a sales rep, only make out payments to Honcho Wholesale or "Smashlots LLC" when you receive the invoice.

Do not make out payments to personal bank accounts or paypal accounts not associated with Honcho Wholesale (Smashlots LLC) as this is not authorized by our company.